This Cookies Policy explains how VylintShield ("we," "us," "our") uses cookies and similar tracking technologies on our website https://www.vylintshield.com and customer portal.
1. What Are Cookies
Cookies are small text files stored on your device (computer, tablet, mobile) when you visit a website. They help the site remember your preferences, understand how you interact with the site, and enable certain functionality.
2. Types of Cookies We Use
2.1 Essential Cookies (Required)
These cookies are necessary for the website to function and cannot be disabled.
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
| session | Portal authentication session | Session (30 min idle) | VylintShield |
| csrf_token | CSRF protection for forms | Session | VylintShield |
| cookie_consent | Stores your cookie preferences | 1 year | VylintShield |
2.2 Analytics Cookies
These cookies help us understand how visitors interact with our website.
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Google Analytics — distinguishes users | 2 years | |
| _gid | Google Analytics — session tracking | 24 hours | |
| _gat | Google Analytics — throttle request rate | 1 minute |
2.3 Marketing / Third-Party Cookies
We use Stripe for payments, which may set their own cookies for fraud detection and payment processing.
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
| __stripe_mid | Fraud prevention | 1 year | Stripe |
| __stripe_sid | Session tracking | 30 minutes | Stripe |
3. Cookie Consent
On your first visit, you'll see a cookie banner allowing you to:
- Accept All — Allow all categories
- Reject Non-Essential — Only essential cookies
- Customize — Choose individual categories
Your preference is stored in the cookie_consent cookie for 1 year. You can change your preferences anytime by clicking "Cookie Settings" in the footer.
4. Managing Cookies
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
Note: Disabling essential cookies will break portal login and checkout functionality.
5. Third-Party Data Processing
When you accept analytics or marketing cookies, data may be shared with:
| Provider | Purpose | Data Shared | Location |
|---|---|---|---|
| Google Analytics | Usage analytics | IP (anonymized), pages, device, referral | US / EU |
| Stripe | Payment processing | Payment info, device fingerprint | US |
These providers have their own privacy policies. We recommend reviewing them.
6. Do Not Track (DNT)
We respect the Do Not Track browser signal. If DNT is enabled, we automatically disable analytics and marketing cookies (essential cookies still apply).
7. Changes to This Policy
We may update this Cookies Policy. Material changes will be posted here with a revised "Last updated" date.
8. Contact
Questions about our use of cookies? Email privacy@vylintshield.com.